The field of conflict resolution offers some simple principles that can be utilized to help nonprofits deal with internal and external disagreements.
What follows is a ten-step primer for turning conflict into a opportunity for positive change. While some of these steps may seem intuitive, it is amazing how often competent, successful people overlook these basics. Also, implementing them is not as simple as it appears, and can be quite difficult. It will, however, allow you to stay the course and find your way to the best resolution to the problem.
Conflict resolution requires patience, as the more controversial or complex an issue, the more time it may take to resolve. Investing the time needed to reach the best solution is well worth it in the long run.
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Witherspoon is an attorney practicing in Little Rock, Arkansas. She has practiced on the litigation side for over 14 years. Definitely very usefull tips!
Boardroom is a scary place, and when you have in mind what is your best strategy you are more confident! Human emotions and relationships are inevitable, and you will be much more successful if you take this into account as you deal with others.
You must fully understand all the facets of the problem. There may be issues that underlie the problem that can undermine what appears on the surface to be a perfectly good solution. Anticipating possible pitfalls will lead to more productive meetings and longer-lived outcomes. Develop a Strategy and Stick to it. Your strategy should include the following steps: Develop and maintain positive working relationships.
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