In the same respect, if they leave feeling no different than they came, you did not do your job effectively enough to warrant a return visit. Make sure you tell them up front that you can change your degree of pressure to suit their needs. That is the only way they will know that you can accommodate them and are not just unknowledgeable and inexperienced. Take an active approach in respect to customer service. Call your client the day after therapy and ask how they are doing.
Furthermore, it is the perfect opportunity to get feedback and invite them back for a subsequent visit. You will build trust and better yet you will know how well the treatment went and if you will need to adjust your treatment the next time. Make sure your prices match your skill level, experience and reputation.
I wont go into great detail here because prices vary according to many factors, just do your homework before you set your prices and if they are too high, change them. The setting in which you do your therapy will add value to your service or it will break your service. If you choose to work out of your home, as many do in the beginning, price your services accordingly. Also, because reflexology is such a relaxing therapy, create your setting to compliment it. Avoid areas with clutter and set it up as comfortable as possible.
Planning and organization Keep detailed records not only of treatments but also information such as their birthdays, special anniversaries, upcoming holidays etc. Make sure you always have your appointment book open at the end of the treatment to jot in the next appointment. Have gift vouchers in your desk ready to fill in! Word of mouth This is worth brightly coloured flyers and costs nothing, think about giving a free treatment or discount to regular clients who introduce a friend.
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