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Yet, many large fully-staffed corporations still have no such plans. Management and public relations in these companies are likely to say they acknowledge the need for such a plan; however, they either lack the manpower or the expertise to develop a crisis plan. So, they think positively and hope that the inevitable will never occur until the economy improves and they So, they think positively and hope that the inevitable will never occur until the economy improves and they can hire someone with crisis planning expertise. Various public relations and crisis communication theories suggest attributes and characteristics of programs that are likely either to prevent crises or enable organizations to recover from crises more swiftly than organizations without those characteristics.
In fact, negative thinking is the appropriate stance in crisis management. This book shows that if an organization's leaders think and plan for the worst case scenario, they will come out of a crisis in better condition than they would otherwise. It shows individuals how to prepare themselves and their organizations to cope with crises that may occur, and offers strategies and tactics to be used during a crisis. It provides this information via examinations of the experiences of public relations professionals in crises -- what they did, what they wished they had done, and what hampered their progress.
This volume of case studies demonstrates problems that can turn into crises, and crises, if not handled effectively, that can become catastrophes. Choose your shipping method in Checkout. Costs may vary based on destination. Edited by Barbara N. The designers of educational or training programs that employ electronic technology might have many questions about a project while it is still in the early stages of development. Is the program's presentation too simple, or too complex for its target audience?
Does the pacing of the…. Edited by Virginia P. Richmond , James C. In the belief that power is something that is negotiated by participants in the instructional process and with the goal of understanding how communication and power interact, this book looks at power and instruction in many different ways. Drawing from the lessons of the social sciences generally,….
In this innovative and potentially controversial book, Penman examines the future of communication as a discipline.
She foresees a time in which communicating is conceived as a social construction process, in the anticipation that this will allow a genuine practical response to contemporary social…. Edited by Margaret L. McLaughlin , Michael J. Cody , Stephen John Read. To date, the study of communicated explanations has been, at best, unsystematic. There has been little recognition that many, if not most, explanations are eventually delivered to a hearer or hearers. These potential audiences constrain the way the explanation is ultimately shaped.
This is the first book designed to assist behavioral scientists in the preparation of scholarly or applied research regarding deceptive advertising which will ultimately affect public policy in this area. Because there was an inadequate foundation upon which to build a program of research for this…. Statistical Methods for Communication Science is the only statistical methods volume currently available that focuses exclusively on statistics in communication research. Writing in a straightforward, personal style, author Andrew F.
Hayes offers this accessible and thorough introduction to…. Powell , Dana L. It encourages teachers to reflect on how their personal cultures influence their expectations regarding….
Using media-based cases that promote critical thinking and problem-solving, this text addresses topics of key concern to…. The emergence of relationship management as a paradigm for public relations scholarship and practice necessitates an examination of precisely what public relations achieves -- its definition, function and value, and the benefits it generates.
Promoting the view that public relations provides value….
With its practical orientation and scope, Applied Public Relations is the ideal text for any public relations case studies or public relations management course that places an emphasis on stakeholder groups. Through the presentation of current cases covering a wide variety of industries,…. Strategic Public Relations Management features an applied approach to evidence-based, strategic public relations management.
It emphasizes understanding audiences through research and demonstrates success through quantitative evaluation methods. The volume presents a scientific approach that helps…. This book reports findings from a major, multidisciplinary study of the impact of broadcast television on the remote island community of St. Helena in the South Atlantic Ocean. Broadcast television was introduced to the island for the first time in March This introduction represented a major…. In this exceptional volume, Matthew D. Bunker explores the work of contemporary free speech critics and argues that, while at times these critics provide important lessons, many of their conclusions must be rejected.
Moreover, Bunker suggests that we be wary of interdisciplinary approaches to free…. This volume considers how media firms, as well as entire industries, exist and persist over time despite what often seems to be intense competition for such resources as audiences and advertisers. Addressing competition within and among media organizations and industries, including broadcasting,….
Edited by Andrew Tolson. The "talk show" has become a ubiquitous feature of American and European television. The various examples have been frequently discussed by academic commentators, as well as journalists in an attempt to place them in a cultural setting. Ultimately, the conclusion is reached by both academics and…. Edited by Uma Narula , W. A compilation of authoritative reports from seasoned researchers working in eight different countries on five continents, this volume examines the concept that conditions of local feasibility are constitutive of research practices not simply obstructions to the realization of an ideal.
Edited by Phillip J. Glenn , Curtis D. This collection offers empirical studies and theoretical essays about human communication in everyday life. The writings come from many of the world's leading researchers and cut across academic boundaries, engaging scholars and teachers from such disciplines as communication, sociology,….
Mediated messages flood our daily lives, through virtually endless choices of media channels, genres, and content. However, selectivity determines what media messages we attend to and focus on. The present book examines the factors that influence this selectivity. Seminal books on selective media….
Hardback — Routledge Routledge Communication Series. Clinkscales , Felicia R. Understanding Organization Through Culture and Structure: Relational and Other Lessons From the African American Organization presents an innovative view of organizations and the communication processes that constitute them.
Arguing that human beings are communicatively embedded in their cultures,…. Edited by Nancy A. Managing Interpersonal Conflict is a systematic review of conflict research in legal, institutional and relational contexts. Each chapter represents a summary of the existing quantitative social science research using meta-analysis, with contexts ranging from jury selection to peer mediation to…. Self Versus Others explores the third-person effect and its role in media as a means of persuasion.
This scholarly work synthesizes more than two decades of research on the third-person effect, the process in which individuals do not perceive themselves to be impacted by particular messages—…. With contributions from some of the finest scholars in the discipline, Media Effects serves not only as a comprehensive reference volume for media effects study but also as an exceptional textbook for advanced courses in media effects. Covering the breadth of the media effects arena, this third….
Crisis Communications: A Casebook Approach (Routledge Communication Only 1 left in stock - order soon. . Series: Routledge Communication Series. Crisis Communications: A Casebook Approach (Routledge Communication Series) Book Box, a subscription that delivers hand-picked children's books every 1, 2, or 3 months. . Series: Routledge Communication Series . Crisis Communications: A Casebook Approach (Routledge Communication Series) ( Volume 1).
Routledge Communication Series Series Editors:. Family Communication 3rd Edition By Chris Segrin , Jeanne Flora Family Communication carefully examines state-of-the-art research and theories of family communication and family relationships. Aspects of Confused Speech A Study of Verbal Interaction Between Confused and Normal Speakers By Pamela Shakespeare Based on research focusing on the experience of having confused speech and being with confused speakers, this book begins with everyday, commonly understood ideas such as "talking too much" and examines how confused speech is "brought off" as a collaborative activity by the people involved.
Nelson Applied Organizational Communication provides a current, in-depth analysis of the theories and practices critical to understanding organizational communication concepts in a global environment. Sign In Register Help Basket 0. This copy of Crisis Communications: Ships with Tracking Number! May not contain Access Codes or Supplements. Buy with confidence, excellent customer service! Cloud 9 Books Condition: Russell Books Ltd Condition: Orders ship the same or next business day. Mail us if you have any questions.
A Casebook Approach presents case studies of organizational, corporate, and individual crises, and analyzes the communication responses to these situations. Demonstrating how professionals prepare for and respond to crises, as well as how they develop communications plans, thi.